Shipping & Delivery Policy

Last updated: March 7, 2025

Overview

At T4T.in, we provide a unique service that involves planting trees to offset carbon emissions from vehicles. This Shipping & Delivery Policy outlines how we deliver our carbon offset services and the associated timelines. While we don't ship physical products to our customers, we do "deliver" environmental services in the form of planted trees and carbon offset certificates.

Service Delivery Process

When you purchase a carbon offset package through T4T.in, here's what you can expect:

Digital Certificate Delivery

  1. Immediate Confirmation: You will receive an immediate purchase confirmation via email upon completing your transaction.
  2. Digital Certificate: Within 24-48 hours of your purchase, we will email you a digital carbon offset certificate indicating:
    • The number of trees to be planted
    • Estimated carbon offset in metric tons
    • Your unique certificate ID for verification
    • QR code linking to your offset verification page
  3. Online Dashboard Access: Your carbon offset details will be available in your T4T.in account dashboard immediately after purchase.

Tree Planting Delivery

  1. Planning Phase: Upon purchase, your trees enter our planting schedule within our partner reforestation projects.
  2. Planting Timeframe: Trees are typically planted within 90-120 days of purchase, depending on seasonal planting schedules and optimal growing conditions.
  3. Planting Confirmation: Once your trees have been planted, you will receive a planting confirmation email with:
    • Location details of your planted trees
    • Photos of the planting site (where available)
    • Information about the tree species planted
    • Updates on the projected growth and carbon sequestration
  4. GPS Coordinates: For certain premium packages, we provide GPS coordinates of the general planting area.

Delivery Regions

Our tree planting services operate in the following regions:

We will continue to add more regions from time to time.

Note: Specific planting locations are determined by our forestry experts based on ecological suitability, not customer preference.

Tracking Your Impact

You can track the progress and impact of your carbon offset purchase through:

  1. T4T.in Dashboard: Log in to your account to view real-time updates on your carbon offset contributions.
  2. Quarterly Impact Reports: Receive quarterly updates about the collective impact of our reforestation projects, including your contribution.
  3. Annual Growth Reports: For ongoing subscriptions, we provide annual reports on the estimated growth and carbon sequestration of your trees.

Corporate and Bulk Orders

For corporate clients with bulk orders, we offer:

  1. Custom Reporting: Tailored impact reports with your company branding.
  2. Dedicated Planting Sites: For significant orders, we can designate specific reforestation areas to your company.
  3. Enhanced Tracking: Advanced tracking and reporting capabilities for ESG (Environmental, Social, and Governance) compliance.

Please contact our corporate services team at corporate@t4t.in for more information.

Delivery Delays

While we strive to adhere to our delivery timelines, certain factors may cause delays:

  1. Seasonal Constraints: Optimal planting seasons vary by region and are essential for tree survival.
  2. Weather Conditions: Extreme weather events may delay planting activities.
  3. Land Preparation: Proper site preparation is critical for successful reforestation and may require additional time.

In case of significant delays, we will notify you via email and provide an updated delivery timeline.

Gift Purchases

When purchasing carbon offsets as gifts:

  1. Gift Certificates: You can specify an alternative recipient email for the digital certificate.
  2. Personalized Messages: Add a custom message to be included with the gift notification.
  3. Gift Timing: Schedule the gift notification to be sent on a specific date (e.g., birthdays, anniversaries).

Customer Support

For any questions regarding the delivery of your carbon offset services:

Terms and Conditions

This Shipping & Delivery Policy is subject to our Terms of Service. By purchasing our carbon offset services, you acknowledge and agree to the delivery processes outlined in this policy.